The Lauren Ashtyn Collection

<p><style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-root="1" style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">Yes. We offer a one-time exchange for eligible online purchases.<br><br>To qualify:<br><br>Contact us within 24 hours of delivery.<br>The piece must be unworn, uncut, uncolored, and unaltered.<br>Ship it back within 48 hours using UPS.<br>Customers are responsible for exchange shipping costs.<br><br>Once your return is received, you&apos;ll have up to two weeks to select your replacement. If a replacement isn&apos;t selected during that time, we&apos;ll issue store credit that&apos;s valid for one year.<br><br>Please note that in-store and Pop-Up Salon purchases are not eligible for exchange.</span></p>

Yes. We offer a one-time exchange for eligible online purchases.To qualify:Contact us within 24 hours of delivery.The piece must be unworn, uncut, uncolored, and unaltered.Ship it back within 48 hours using UPS.Customers are responsible for exchange

Can I exchange my hairpiece?

Exchanges and Returns

What is the difference between a hair topper and a wig - which one do I need?

How do I choose between a Light Volume and Full Volume hair topper?

Do you offer free consultations?

Can I see and try hair pieces in person?

How do I measure my head or thinning area to pick the right piece?

Are the wigs adjustable to my head size?

Getting Started

How long does it take to receive my order?

Is my order tracked and insured?

Do international customers pay customs fees?

Do you ship internationally?

Shipping and Delivery

How long do your hair toppers and wigs last?

How do I care for my hair topper, wig, or extensions?

How often should I wash my topper or wig?

What products should I use on my hair piece?

How should I store my hair piece when I'm not wearing it?

Care and Maintenance

Do you offer refunds or returns?

Can I exchange a hairpiece purchased at a salon or tour event?

What is your exchange policy in brief?

Are your toppers and wigs made from real human hair?

What is European Remy human hair?

How are your hair toppers and wigs made?

What's the difference between human hair and synthetic extensions?

What is the base of your hair topper made of?

What's the point of the lace on the wigs?

Hair Quality and Materials

Will clip-in toppers damage my natural hair?

Does wearing a hair topper make your head hot?

Can I wear a wig if I have little or no hair?

How do I clip in my hair topper and how long does it take?

Will clips hold if I have very fine or fragile hair?

Can I sleep swim or exercise while wearing my hair piece?

Can I wear a topper with a pixie cut or very short hair?

Application and Wear

How do I choose the right color for my hair topper or wig?

What if the color is slightly off when my piece arrives?

What colors are available and can I see swatches?

Color and Matching

Do your hair toppers and wigs come with bangs?

What types of hair toppers, extensions, and wigs do you offer?

What base sizes do your hair toppers come in?

Can I color cut or heat-style my hair piece?

Should I take my hair piece to a stylist before wearing it?

Customization and Style

Wigs, Toppers, and Extensions

Can medical insurance cover my wig or topper?

How do I contact customer service?

How much does a hair topper cost?

How much do your human hair wigs cost?

Does insurance cover wigs for chemo alopecia or medical hair loss?

Are your pieces suitable during chemotherapy or for alopecia?

How do I track my order?

How can I check if a piece is in stock before ordering?

How much do extensions and wigs cost overall?

Do you offer financing or payment plans?

Ordering and Support

Can I exchange my hairpiece?Updated 6 days ago